International and Domestic Last Mile Delivery

Your Customers in Uganda. Our Last Mile Delivery.

Basenalu helps international and domestic e-commerce businesses deliver products to their customers in Uganda. Whether you sell from abroad or from within Uganda, talk to us about completing the final delivery to your customer.

For international orders, our delivery service begins at an agreed handover point in Uganda. International transport and customs clearance are arranged separately.

A single customer order or recurring business deliveries. Start with your requirements.

Illustration of a courier handing a parcel to a customer.
Illustration of a customer parcel handover.

Choose Your Last Mile Delivery Service

Your customers are in Uganda. Choose the service that fits where your business operates.

International Last Mile Delivery

Selling to customers in Uganda from abroad? Basenalu delivers from an agreed handover point in Uganda to your customers, including when your business has no Ugandan presence.

Domestic Last Mile Delivery

Running an online store, retail business or brand in Uganda? Discuss collection or handover of your customer orders and their delivery to recipients within Uganda.

From Your Requirements to Customer Delivery

1. Share Your Requirements

Tell us about your products, handover or collection plans, and customer destination areas.

2. Agree the Arrangement

We discuss route availability, handling needs, charges and expected timing before you book.

3. Prepare Goods for Handover or Collection

Have your goods ready at the agreed point in Uganda once the arrangements are confirmed.

4. Deliver to the Recipient

Basenalu completes the agreed delivery. Receiving arrangements and how completion will be communicated are discussed before booking.

Make Customer Delivery Part of Your Business Plan

If customer orders are a regular part of your business, share your estimated delivery volume, collection frequency and destination areas. We’ll assess the support available and discuss an arrangement suited to your requirements.

Meet Your Uganda Delivery Team

Basenalu Logistics Ltd is a Ugandan courier and delivery company. Managing Director Shaban Lujja and Company Secretary Mary Oteire each bring 20 years of logistics experience.

Basenalu holds a Limited Intercity courier licence issued by the Uganda Communications Commission: UCC/POS/LA/112.

More Delivery Services

Food Delivery

Arrange collection of prepared food orders from restaurants and food businesses for delivery to homes and offices.

Cooking Gas Delivery

Basenalu collects cooking gas cylinders from suppliers and delivers them to homes and businesses. Availability and charges are confirmed before booking.

Before You Enquire

Can an overseas business use Basenalu?

Yes. Overseas e-commerce businesses can enquire about final delivery to their customers in Uganda after goods are handed over at an agreed point in Uganda.

Where can I request delivery?

Basenalu serves Uganda. Share your handover or collection area and destination areas so we can confirm route availability.

Can I discuss recurring customer orders?

Yes. Share your estimated volumes, frequency and destinations so we can assess a delivery arrangement for your business.

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