For Businesses and Individuals in Uganda

Domestic Last Mile Delivery in Uganda

From seller orders and business parcels to prepared food and cooking gas, Basenalu arranges collection and delivery within Uganda. Share the items, collection point and recipient destination so we can confirm the requirements.

Illustration of a courier handing a parcel to a customer.
Illustration of a customer parcel handover.

Choose Your Domestic Delivery Service

These services fall under Domestic Last Mile Delivery, with collection and delivery within Uganda. Choose the type of delivery you need; routes, handling requirements and charges are confirmed before booking.

Seller and Retail Orders

Delivery of customer orders from Ugandan sellers, retailers and e-commerce businesses to recipients within Uganda. Discuss a single delivery or recurring collections, with charges and arrangements confirmed for your requirements.

Corporate Courier

Delivery of documents, correspondence and small business parcels. Tell us your collection area, destination and any deadline or receiving requirements so we can assess the arrangement.

Food Delivery

Basenalu collects prepared food orders from restaurants and food businesses and delivers them to homes and offices. Share the collection point, destination and handling requirements so availability and charges can be confirmed.

Cooking Gas Delivery

Basenalu collects cooking gas cylinders from suppliers and delivers them to homes and businesses. Confirm the collection and delivery locations, cylinder requirements, availability and charges before booking.

Gas supply and cylinder exchange remain with the supplier. Empty-cylinder collection for supplier exchange is subject to agreement.

Scheduled Business Deliveries

Discuss recurring collections and deliveries for your business. Share your items, expected volumes, destinations and preferred frequency so we can assess the available support. Routes, capacity, charges and terms are agreed for your requirements. For recurring distribution of goods arriving from abroad, explore International Last Mile Delivery instead.

From Your Business to Your Customers

When a customer orders from your business, the delivery is part of their experience. Tell us where your orders are prepared and where they need to go so we can assess the delivery requirements.

Whether you sell online or through a retail business, you can enquire about a single order or discuss support for recurring deliveries.

Deliveries Around Your Business Needs

Start with your collection or handover area, the products you sell and your customer destination areas. For recurring orders, include estimated delivery volumes and how often you need collections.

We’ll discuss availability, handling requirements, charges and expected timing. Collection frequency and ongoing arrangements are agreed around your requirements and the support available.

For recurring customer orders, explore delivery partnerships for online sellers and the information needed to assess your arrangement.

How Your Orders Reach the Recipient

Share Your Requirements

Tell us what needs delivering, where it will be collected or handed over, and the destination areas.

Agree the Arrangement

Confirm the route, collection or handover details, charges, expected timing and receiving requirements with our team.

Prepare Your Customer Orders

Have the orders ready for the agreed collection or handover in Uganda once arrangements are confirmed.

Deliver to the Recipient

Basenalu completes the agreed delivery. Discuss receiving arrangements and how completion will be communicated before booking.

Coverage and Delivery Arrangements

Basenalu serves Uganda. Share your collection or handover area and destinations so we can confirm route availability for your request.

Prices and expected timing are agreed after reviewing your goods, routes and requirements. For recurring deliveries, share your estimated volumes and frequency so we can assess the arrangement.

Experience Behind Your Delivery Discussion

Managing Director Shaban Lujja and Company Secretary Mary Oteire each bring 20 years of logistics experience. Basenalu Logistics Ltd holds a Limited Intercity courier licence issued by the Uganda Communications Commission, number UCC/POS/LA/112.

Questions From Ugandan Sellers

Can I request delivery for a single customer order?

Yes. Share the collection or handover area, destination and item requirements for a delivery quote.

Can I discuss recurring collections?

Yes. Tell us about your estimated volumes, frequency and routes so we can assess the support available.

How do I find out what the delivery will cost?

Request a quote with your route and item details. Charges are confirmed before booking.

Let’s Plan Your Customer Deliveries

Share your collection area and customer destinations. For regular orders, tell us about your expected volumes and schedule.

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